Shipping
Our passion for sustainability goes beyond the studio. We try our best to find an eco-friendly method of shipping our garments, they deserve nothing less! Enjoy a beautiful packaging bag that is designed using 100% cotton and reusing remnants of waste fabric. Our fabric goes through many processes to create a paper pulp used for tags, keeping our promise of being mindful. We’re proud to say that we reuse 95% of our waste into creative packaging.
Aside from sustainability, our strive for an ethical place of work is also always in practice. Our packaging and logistics teamwork throughout the week to ensure your order is with you soon. However, we take a rest on Sundays and public holidays to keep up with our ethical work standards.
Free standard shipping within the USA
Each item is handmade to order in our workshop, with a production time of 3-4 weeks. We follow a "produce on demand" approach to reduce waste and minimize environmental impact.
Our courier partners: FedEx and DHL, and as for delivery to remote locations, we use India Speed Post.
Standard International Shipping
Delivery time: 3-4 weeks.
Our courier partners: FedEx and DHL.
Shipping Rates
We offer complimentary worldwide
Shipping Methods
- If you’d like to change the delivery time or date, kindly get in touch with our customer care and we will do our best to arrange them at your comfort.
- Once your order has been shipped from our studio, we will email you the tracking number. Please expect this between 15 to 20 business days from when you ordered.
- On the off-chance that your order has not been delivered by the estimated time, it would be helpful to check the status under the ‘My Orders’ section of our website. Similarly, you would also be able to track your shipment directly through the relevant courier’s website through the tracking number.
- We understand that late deliveries are often a rare event. We kindly ask you to double-check your specified address as well, to tie all loose ends.
Our studio is where the magic happens. From the making of the dress to packaging and shipping. Based in Ahmedabad, India; we are closed on Sundays and National Indian holidays. For this reason, we kindly ask you to plan your order keeping these conditions in mind. We will not be able to ship out orders during these times. We also ask you to sit back patiently, we’re processing and packaging your order manually! However, if you would like to expedite the shipment, we would be happy to help you. Simply contact our customer care and we will guide you through the process.
Please note: International shipping may pose import duties and clearance fees. Crow takes no responsibility for these. In the case that tax and duties apply, you may need to make a payment to receive your order. Some customs may also require additional information to pass on the package. Crow has no control over these conditions and the customer is responsible for any additional charges.